Cambridge, Massachusetts, United States
RESUME
Education
MIT SLOAN SCHOOL OF MANAGEMENT Cambridge, Massachusetts, 2021 - Present
• Product Management Certificate; Entrepreneurship & Innovation Track.
INOVA BUSINESS SCHOOL Campinas, Brazil
Graduate degree in Neuroscience applied to Decision Making and Digital Tools (Graduated in Top 5% of class) 2016 – 2017
UNIOESTE: STATE UNIVERSITY OF WESTERN PARANA Foz do Iguazu, Brazil
Bachelor's degree in Mechanical Engineering 2009 - 2014
• Science Without Borders: Full-tuition scholarship for product development of self-driving cars algorithms for BMW in the Netherlands.
Work Experience
YELLOWHEART New York, 2022 - 2022
Product Manager, Summer Job
• Successfully led implementation of virtual environments, from ideation to execution, by creating of comprehensive business plans, use cases, advertising, and monetization strategies.
• Increased client base by 1000 and led the development of 3 virtual concerts for NFT holders with prominent musicians and artists.
SEEDIN Sao Paulo, Brazil
Co-founder and Chief Product Officer (CPO)
• Served as the Product Manager for B2B products, utilizing a broad skill set that included conducting market research, leading user interviews,
building business plans, driving sales, and leading technical development efforts.
• Led the Agile cross-functional team from market-fit until launch in developing an AI-driven RFQ platform using NLP algorithms for constructing firms. Acquired over 100 clients providing a monthly time savings of 120h/month of engineer’s work, improved accuracy of quotes, reduced human errors which leads to significant financial losses, and costs.
• Led the development of an AI-powered data tool that analyzes 20 years of patient records to suggest treatments for one of the largest hospitals in Brazil. Improved doctor’s efficiency, capacity to provide best treatment options, and contributed on 3 research with novel treatment findings.
• Led a cross-functional team of developers and data scientists to launch the first-ever text analytics API for detecting emotions in Portuguese using NLP, achieving 72% of accuracy. Generated revenue growth and provided valuable insights on social media analysis to help companies and government entities refine their strategies.
MARS, INCORPORATED Sao Paulo, Brazil, 2019 - 2020
Product Manager - AI and Customer Experience team
• Responsible for managing an AI agent that serves 130,000 employees worldwide in multiple languages. Successfully improved the accuracy rates, resulting in an increase from 39% to 85% of cases where customer issues were solved instantly without requiring transfer to a human agent. On average, improved the AI agent's capacity from 4,000 to 8,500 cases per month.
• Recognized for innovation and leadership: Received the Make the Difference Award from global executives for leading a cross-functional, international team in developing and implementing a comprehensive customer experience strategy across 80 countries. Successfully partnered with teams from Russia and China to drive impactful innovations.
IBM Sao Paulo, Brazil
Program Manager, AI Tech-sales - IBM Watson 2015 - 2018
• Selected among top 20,000 candidates to participate in IBM's executive program, working closely with C-level executives in Brazil.
• Co-founded Blue Ninjas, a cross-functional team of designers, developers, sellers, and consultants that drove AI creative projects for IBM using a combination of fast prototyping, neuroscience, and user-centered design. Resulted in high customer engagement, 50% reduction in sales cycle time, acquisition of +50 new contracts across industries, and USD 1.5M estimated revenue.
• Managed corpus development of "The Voice of Art" project, a tech-powered interactive museum exhibit, receiving 3 Cannes Lions and a spontaneous media return valued at USD 1Mn with over 1,000 attendees.
• Doubled IBM's business partnerships and generated USD 4.2M in revenue as leader of the AI expansion team in BR.
• Achieved two promotions and received four innovation awards within 2 years, beating company’s average promotion timeline by 3 years.
• Mentored a startup in developing an AI-based algorithm for psychological support of women victims of violence and abuse, resulting in improved identification strategies and reduced violence/abuse rates in direct contact with the Brazilian Minister of Justice.
Awards
• 1st place in 2022 Harvard Hackathon, combined deep learning and Unity to send real-time motion capture movements to 3D environments.
• MIT 2021 Fellowship for outstanding academic records, personal achievements, and professional promise.
• Ling 2021 Fellowship for positively impacting society and contributing to Brazil's transformation through technology.
• 2019 Make the Difference Award from Mars global executives
• 2012 Science Without Borders: Full-tuition scholarship for product development of self-driving cars algorithms for BMW in the Netherlands.
Additional Information
• Interests: Backpacking (visited 34 countries), snowboarding, hiking, chess, music.
• Skills: Agile Methodology, Design Thinking, Product Market-Fit, Market Research, SQL, R, Cloud APIs, Figma, Python.
• Languages: Portuguese (native), English (fluent), Spanish (basic), German (basic).